Account & Privacy

Delete Your Account

You can request deletion of your account and personal data at any time — no questions asked.

Option 1

Delete in the mobile app

Open the Serenity Book app, go to ProfileAccount SettingsDelete Account. Follow the on-screen prompts to confirm. Your account will be permanently deleted and your personal information will be anonymized immediately.

or

Option 2

Send us an email

Email us at support@serenitybook.net with the subject line Account Deletion Request. Include the email address associated with your account. We will delete or anonymize your personal data and confirm by email within 5 business days.

Email support@serenitybook.net

What happens when your account is deleted?

  • Your name, email, and contact details are permanently removed or anonymized.
  • You will no longer be able to log in or access any booking history.
  • Any active memberships or bundle balances will be cancelled and cannot be recovered.
  • This action is permanent and cannot be undone.